Loading ReNet
"Theres nothing better than being able to pick up the phone and get immediate support from skilled staff who understand real estate agents"
At Renet we pride ourselves on our level of service and the time we spend on the phone to clients. Support is our highest priority and our team are training not only in Customer relationship management software, web design, XML integrations and database management but also real estate processes and practices. We have so many stories of clients experiencing other support desks and coming to us to explain the shortfalls, lack of response, slow follow up and inability to resolve queries, in some cases clients who have moved to competitor products have returned because they need someone at the end of the line to help them right now and that services hadn't been available to them. Being a company that has grown from a single employee to the large presence we have today we know the secret of our success has been the connection with our clients and our availability to help get the task completed quickly, completely and honestly.
Tegan from our support desk wraps it up below when we asked her what sets us apart?
"At ReNet, providing clients with the best Real Estate software and solutions to be able to list and sell more real estate is our main priority. Our close knit support team is run by customer service specialists who also have a drive and passion for the real estate world. We aim to provide you with a tailored and personalised service to ensure that you have the best ability of obtaining more listings and selling or leasing more property, with ease. When you contact ReNet Support you are talking to actual people, not an automated ticketing service. We are assertive and endeavour to respond to all enquiries without delay. We care about you! We are committed to excellence and are here to provide you with the training and support you need to successfully complete your day to day tasks. Whilst remaining honest & respectful, your support queries are always answered with diligence."
"Our amazing support team are here to assist you. Call or email to speak to one of our friendly ReNet support specialists today! "
